Subscription UX Audit

Describe your checkout flow

No URL scraping needed. Tell us how your subscription billing works and we'll assess your chargeback exposure across 5 dimensions.

About your clinic

Business name

Checkout page URL (optional)

Email *

Billing clarity

How do you display recurring billing terms?

What does your billing descriptor say?

This appears on the patient's bank statement. Should match your brand name.

Cancellation flow

How can a patient cancel their subscription?

Is there a cancellation confirmation sent to the patient?

Refund policy

Describe your refund policy

Support accessibility

Live chat or chatbot on checkout page Phone support number displayed prominently Support email displayed on every billing confirmation email Subscription FAQ page explaining billing, pausing, and cancellation Pre-charge reminder email sent 3+ days before each renewal

Auditing your checkout flow

Our AI is evaluating your subscription UX against chargeback risk patterns, card network rules, and processor underwriting criteria.

Analyzing billing clarity...

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Analyzing...

Billing Clarity

Cancellation

Refund Policy

Descriptor

Support

Issues Found

Priority Recommendations

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