CBD payments
that stay open.

Payment processing built for hemp-derived CBD brands: e-commerce, retail and wholesale, tinctures, topicals, gummies, and pet CBD. Federally legal hemp under the 2018 Farm Bill, under 0.3% THC. Not bolted on after the fact. We audit your setup, fix the gaps, and submit a clean file so you stay approved long-term, not just on day one. Questions? Email hello@clarupay.com.

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Tinctures · Topicals · Gummies E-commerce · Retail · Wholesale Pet CBD · Capsules · Edibles Hemp-derived · 2018 Farm Bill · <0.3% THC Auto-ship subscriptions native Works with Shopify · WooCommerce · BigCommerce Card + ACH + Backup rail Tinctures · Topicals · Gummies E-commerce · Retail · Wholesale Pet CBD · Capsules · Edibles Hemp-derived · 2018 Farm Bill · <0.3% THC Auto-ship subscriptions native Works with Shopify · WooCommerce · BigCommerce Card + ACH + Backup rail
Why CBD brands come to us

The hemp-derived
incident log.

Almost every growing CBD brand has a processor horror story: a frozen account mid-month, a held payout, an auto-ship engine that quietly breaks. We built ClaruPay to be the opposite document.

№ 001 Stripe or Shopify Payments terminated the account Stripe, PayPal, Square, and Shopify Payments prohibit CBD in their terms and shut down hemp-derived merchants without warning, often holding the funds. We place you with an acquirer that accepts CBD and structures the account so it stays open. CLOSED · FIXED
№ 002 Auto-ship billing broke Subscribe-and-save, recurring auto-ship, and multi-product billing need purpose-built recurring, not duct-taped plugin workarounds. We make recurring native with retry logic that recovers failed payments. CLOSED · FIXED
№ 003 Funds held at month-end Your customers paid on time. Your cash shouldn't sit frozen in a reserve account waiting on a review while suppliers and payroll are due. CLOSED · FIXED
№ 004 Customer disputed an auto-ship charge Descriptor mismatch drives 35 to 45% of friendly fraud. When the name on the statement doesn't match the brand, customers dispute. We enforce descriptor clarity and fast receipts at boarding to protect your VAMP ratio. CLOSED · FIXED
№ 005 Support routed to a chatbot When billing breaks on a Friday night before a busy weekend, you need a person who knows your file, not a ticket queue. We answer the phone. CLOSED · FIXED
Method

How we
onboard CBD brands.

A straightforward sequence. No 90-day onboarding marathons, no "pending" states that quietly become "denied."

01Step one

Score your readiness.

Start with our free Readiness Score, a 3-minute quiz that flags your risk across product mix, marketing claims, lab reports and disclosures, subscription UX, and chargeback exposure. Most CBD brands find a gap they didn't know existed.

02Step two

Fix the gaps.

We audit your site claims, COAs, refund policy, descriptor, and LegitScript readiness where applicable, then deliver a remediation plan. This is the work that keeps accounts open long-term.

03Step three

Apply with a clean file.

We match your brand to the right high-risk acquirer for your product mix and channels and submit a processor-ready file. The acquirer sees a well-documented, pre-audited merchant from day one.

04Step four

Stay approved.

Ongoing chargeback dashboards, VAMP ratio alerts, backup-processor continuity, and processor file maintenance. Your account stays healthy, not just approved on day one.

Start application
Common questions

CBD
payment FAQ.

Have something specific? Email hello@clarupay.com and a real human replies within a few hours.

Stripe, PayPal, Square, and Shopify Payments prohibit hemp-derived CBD outright in their terms of service, so they freeze and terminate CBD accounts the moment their systems detect it, often holding your funds on the way out. CBD is also treated as high-risk by acquirers because of regulatory ambiguity and elevated chargebacks. We place you with an acquirer that actually accepts hemp-derived CBD and sets the account up correctly from the start.
Yes. Recurring auto-ship orders, subscribe-and-save plans, and multi-product billing are native, with smart retry logic that recovers far more failed payments than standard processors. No Zapier glue or bolt-ons.
Yes. Hemp-derived CBD tinctures and oils, topicals and salves, gummies and edibles, capsules, and pet CBD are all within our underwriting, as long as they are federally legal hemp under the 2018 Farm Bill at under 0.3% THC. We match each brand to the right acquirer for its product mix and sales channels.
Some CBD acquirers require LegitScript certification before boarding. We assess your readiness, flag what the certification and your acquirer will need, and help you clean up product claims, lab reports, and site disclosures before you apply, so the file goes in approvable the first time.
No. We work with CBD brands processing $20K per month and CBD brands processing $500K per month.
The next step

Ready for a payments partner
that knows CBD?

Apply online. We review your setup. You go live.

Apply now, free Email sales

hello@clarupay.com